Contact

Please reach out to us with any questions, concerns, feedback, or just to say 'hello' at info@thepearlshop.co

Frequently asked questions

What is the return policy?

Every piece is thoughtfully selected to bring beauty and timeless style into your life. If your order isn’t quite right, we’re happy to offer store credit for returns. Please see our Return Policy for more information.

Are any purchases final sale?

Sale items and custom pieces are final sale and not eligible for return.

When will I get my order?

All orders are processed within 2–4 business days. Each piece is thoughtfully packaged and made ready for delivery with care.

Shipping Notifications:
Once your order ships, you’ll receive a confirmation email with tracking information.

Where are your products manufactured?

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

How much does shipping cost?

Domestic Shipping (U.S.)

Standard Shipping (3–4 business days): $10 or free on orders over $300.

International Shipping:
We hope to offer international shipping in the upcoming months.

Shipping Notifications:
Once your order ships, you’ll receive a confirmation email with tracking information.

Have more questions?

Visit our FAQ page.

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